Privacy Policy & Legal Information

Privacy Policy

Information We Collect

We may collect the following types of information when you use our website, enroll in courses, or interact with our services:

Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Account login details (if applicable)

Educational & Enrollment Information

• Course registrations and enrollment history
• Learning progress and certifications
• Payment confirmation details (processed securely via third-party providers)

Technical Information

• IP address
• Browser type and device information
• Operating system

Usage Data

• Pages visited
• Course materials accessed
• Time spent on platform
• Interaction patterns

How We Use Your Information

We use your information to:

• Provide access to courses and educational content
• Manage enrollment and student accounts
• Issue certificates or course completion records
• Communicate updates, announcements, or support responses
• Improve website performance and learning experience
• Maintain security and prevent fraud
• Comply with legal and regulatory requirements

Consent

By using our website or enrolling in courses, you consent to the collection, use, and disclosure of your personal information as described in this policy.

You may withdraw consent at any time, subject to contractual or academic obligations.

Disclosure of Information

We do not sell or rent personal information. We may share information with:

• Payment processors (for secure transactions)
• Learning management system providers
• Technical and hosting service providers
• Regulatory or legal authorities when required by law

Data Security

We implement reasonable safeguards including:

• Secure servers and encrypted systems where applicable
• Access control for sensitive data
• Regular security monitoring

Data Retention

We retain personal information only as long as necessary to:

• Deliver educational services
• Maintain academic records
• Comply with legal and regulatory obligations

Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Withdraw consent where applicable
• File a complaint with the Office of the Privacy Commissioner of Canada

Contact: info@brokersacademy.ca

Terms of Use

Acceptance of Terms

By accessing or using Brokers Academy, you agree to comply with these Terms of Use and applicable laws of Ontario and Canada.

Permitted Use

You agree to:

• Use the platform for educational purposes only
• Not share or resell course materials without permission
• Not attempt unauthorized access to systems or content

Intellectual Property

All course materials, videos, documents, and website content are the intellectual property of Brokers Academy and are protected under Canadian copyright laws.

Unauthorized distribution or reproduction is strictly prohibited.

No Guarantee of Results

Completion of courses does not guarantee licensing approval, employment, or specific professional outcomes. Success depends on individual effort, regulatory requirements, and external factors.

Limitation of Liability

Brokers Academy is not liable for:

• Direct or indirect damages arising from use of the platform
• Learning outcomes or certification recognition by third parties
• Technical interruptions or data loss

Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada.

Changes to Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance of updated Terms.

Cookies Policy

What Are Cookies

Cookies are small files stored on your device to improve website functionality and user experience.

Types of Cookies We Use

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help analyze usage and performance
• Functional Cookies: Store preferences and login settings

Purpose of Cookies

We use cookies to:

• Enable secure login and course access
• Track learning progress
• Improve platform performance
• Enhance user experience

Managing Cookies

You can disable cookies through your browser settings, but this may affect platform functionality.

Legal Disclaimer

General Information Only

All content provided by Brokers Academy is for educational purposes only and does not constitute legal, financial, or professional advice.

No Warranties

We do not guarantee:

• Accuracy or completeness of educational content
• Certification acceptance by third-party institutions
• Continuous platform availability

Third-Party Services

We may use third-party tools (e.g., payment processors, LMS platforms). We are not responsible for their policies or performance.

Use at Your Own Risk

Use of the platform is at your own discretion and risk.

Accessibility Policy (AODA Compliance)

Commitment

Brokers Academy is committed to providing accessible online education in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Accessibility Features

We aim to:

• Ensure compatibility with assistive technologies
• Provide clear navigation and readable content
• Use accessible multimedia formats where possible
• Follow WCAG accessibility guidelines

Continuous Improvement

We regularly review and improve accessibility across our learning platform.

Feedback

If you experience accessibility barriers, contact us:

Email: info@brokersacademy.ca

We will make reasonable efforts to resolve issues promptly.

Contact Information